Interaction Design Technology
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Most designers know that hand drawn sketches is the best way to communicate the essence of an idea or the initial interface solutions. Since I use paper sketches a lot people frequently ask me what material to use. Following years of extensive testing I have found a sketching kit that lets me focus on the idea and avoid details. Let me present the perfect companion to any creative professional.
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We at Box Experience’s wanted to improve our web site. Our web agency called in interaction designer and usability expert Mårten Angner to conduct an eye tracking study on our site. The study fully confirmed our suspicions about usability problems and provided valuable insight into how our customer’s think. Mårten presented clear directions on how to take our site to the next level. Almost like a how-to-guide, created exclusively for us!
Dear folks, Today I am going to present my sketching technique to an awesome audience of creative professionals from all corners of the media industry in Stockholm. Thanks to Inhouse I got this great opportunity to convey my message that an idea is best communicated on paper which is extra exciting since Inhouse is one of the leading recruitment agency specialized in providing talents for advertising, marketing, communication and information, as well as finance and business support. Here is today’s presentatio
Hi, I’m Jonas Björkman from The art of job. I had the pleasure of working with Mårten Angner during the redesign of merajobb.se. This was my first project with Mårten and his way of working was both productive and efficient. Sometimes effectiveness can stand in the way of creativity but in this project I would say quite the contrary, Mårtens input did always contribute to my work.
I choose not to sit by the same desk every day, therefore I am often found working at different cafés and hotel lobbies. But sometimes when I am installed at a new office for a project, I end up with what every consultant knows of far to well and dreads – the office chair from hell.
I was asked to join the team at Merajobb, the collective job site for three of Sweden’s largest newspapers, to completely redesign their site. My role was to lead, analyze user needs, create a site concept and make sure no greatness was lost in the process. The team, consisting of the developers at HR north, designer Jonas Björkman from The Art of job and I completed the project in record speed.
I discovered that women were more reluctant than men to continue when faced with confusion on an online e-commerse application in a study for Holiday autos. Among the respondence women failed to follow through renting a car while the men succeeded. Based on this test it seems to be a major difference in how men and women solve problems online. i want your input in this. Are men and women really this different?
Starting the design process can be overwhelming for any designer. There is always the risk of designing for the wrong target group or getting stuck in front of a blank Photoshop document. To be efficiente, all designers has to find well working methods for exploring design solution without draining the project budget. In my second presentation at Hyper Island, I shared two of my favorite design methods, effect mapping and visual moodboards!
Cloud Nine is one of Sweden’s largest independent provider of web solutions. The company has been around since 1999 and apparently they know how the web works. It was therefore quite the honor to be asked to hold a seminar about my sketching techniques in regards on how to not to rush to finished designs before knowing if the functions are as optimal as they can be. The Creative Director Martin Bystedt was quite happy with the seminar and has found use of the technique in the work:
Usability is key in all e-commerce applications. All usability problems will have a negative effect on how many visitors become customers and how much they buy. This fact is one of the challenges that meet the students at the e-commerce manager program at Hyper Island. In order to better deal with this kind of issues I was invited to provide some insights into the field of eye tracking and usability studies.
Internet strategy, interactive marketing, interaction design and usability affects all businesses today. This became clear to me when I presented my point of view for the Alingsås marketing foundation, yesterday eventing. My goal was to get a brief insight in how to utilize the potential and opportunities that opens up for small businesses, when Internet penetration reaches all of us. Here is my presentation!
The mobile tag technology is being introduced nice and slow on the market. Up to this date only the Asian markets has a large penetration of this technology, that makes printed material far more interactive. One of the coolest uses for it, is to use the tags on a business card. Please scan my personal information presented here with your QR Code reader or let me show you how to do it yourself. It is surprisingly simple!
We at NetRelations can absolutely recommend Mårten’s course in sketching technique. This intensive seminar has made an immediate impact on all our staff. Our drawing skills improved instantly and with it came a new and more inspiring approach to both the way we discuss internally to how we communicate with our clients. Almost like creativity-in-a-box!
In an Eye tracking study I conducted for Ginza, users had a hard time getting through the payment process. I was asked to completely redesign the complete check out process. The final solution when published reduced the customer care issues drastically and resulted in an 18% increase in invoice payments, and an over all increase of the payment conversion rate by almost 2%.
Rebtel, the exciting international telecom operator, asked me to make a full scale usage test using eye tracking on their public web site, sign up, and their customer self service area. The eye tracking test immediately brought some totally unexpected errors in the service to Rebtel’s attention as well as provided a solid ground for the strategic design and development decisions in the future.